Shipping

Shipping

ALL orders over $75 shipping in the contiguous United States will receive standard FREE SHIPPING! Orders under $75 will be charged $6 shipping. Most orders are shipped via USPS Priority. You will receive an email from our shipping department with tracking information once your order has shipped. Orders typically ship within 2 business days.

*Hawaii, Alaska, & Puerto Rico orders - Many times there are no additional shipping costs. However, on some orders there may be an additional shipping charge but we will notify you prior to shipping your order.
**International, APO/FPO orders - We will pack and weigh your order, then notify you of your shipping options and costs. All international orders will be charged the actual shipping cost.
NOTE: Due to International Custom laws, APO and FPO orders are considered international.




Returns & Refunds

Returns & Refunds

We are very committed in order accuracy and careful packaging your order to prevent any problems. However, in the unlikely event your order is incorrect or damaged, please email orders@sweetsproutsnutritionals.com 
If the return is a result of our error (you received an incorrect or defective item, etc.) we will promptly send out a replacement or issue a refund for the full cost of the returned merchandise, including shipping costs. You will not be charged any additional shipping costs for replacement shipments. Please keep all packaging and product - this includes the box the product was shipped in as this is needed for all damaged shipments.

You may return any unopened merchandise in new & original condition for a full refund of the item cost, excluding shipping costs. Please contact us within 10 days of delivery to initiate a return. Refunds are issued to the original payment method.

Return Authorization is required for all returns. If you would like to initiate a return, please email orders@sweetsproutsnutritionals.com with details of your request. You will receive a Return Merchandise Authorization memo with instructions on how to return your items.



Coupon Codes

Coupon Codes

We love offering our customers promotions & discounts. During checkout, simply add your coupon code on your order form in the space indicated. Discount codes are programmed into the website so you will see the adjustment prior to submitted your order. If your coupon code is not working it is either because it is expired or there is a typo in the code you are attempting to use. Codes must be typed exactly as given. Orders are processed once you submit the order whether a coupon code entered is active or not.
We do not adjust previously processed orders with current promotions.
If you ever have any questions at all about a coupon code, please feel free to email: orders@sweetsproutsnutritionals.com




Wholesale Information

Wholesale Information

Thank you for your interest in Sweet Sprouts Nutritionals. We would love for you to carry our products in your office or clinic. Please email steve@sweetsproutsnutritionals.com and we will follow up with you on ordering wholesale.
        
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